Late Seating: Latecomers will be seated at the discretion of House Management.

Hearing Assistance: The Fulton has assistive listening devices and neckloops available free of charge from Audience Services prior to the show.Devices should be returned to Audience Services or an Usher after the show.

Accessible Performances: 

For all Fulton Theatre Mainstage Series productions:

American Sign Language: 2nd Saturday Matinee

Open Captioning: 2nd Saturday Matinee & 3rd Wednesday Evening

Audio Description: 2nd Saturday Matinee & 3rd Wednesday Evening

Please visit: https://thefulton.org/accessibility/ for more details.

Wheelchair Accommodations: For the mainstage, accessible seating is available on the main floor in front boxes, back boxes or transfer seats.  Please inform us of specific wheelchair seating arrangements when ordering tickets.

Smoking Policy: The Fulton is a no-smoking facility. 

Please Silence All cell phones, watches, pagers or any other Items That Make Noise! 

The use of cameras, video cameras and other recording devices is strictly forbidden.

The photographing or sound recording of any performance or the possession of any device for such photographing or sound recording inside this theatre, without written permission of the management, is prohibited by law. Violators may be punished by ejection and violations may render the offender liable for money damages. 

Ticket Policy: All sales are final. There are no refunds; however, exchanges within the same production may be made for a fee of $15.00 per order. Current subscribers enjoy FREE ticket exchange privileges and lost ticket insurance.

Inclement Weather Policy: The Fulton maintains a firm policy of not cancelling performances due to inclement weather. Patrons are urged to make every effort to attend.

Coats:  A self-service coat room is located to the right as you enter Culliton Tower. The Fulton is not responsible for lost items. Please do not hang clothing or place personal belongings on the railings or ledges in the auditorium.

Lost & Found: Lost and found articles are kept in the Box Office for 30 days. Please call 717-397-7425 to inquire about lost items.

Safety notice: There are steps to the seating in the Parquet, Mezzanine and Gallery sections. Please watch your step when you enter and leave the theatre. Also, for your safety, please do not leave your seats until the house lights come on at the end of the performance. Hurrying to the exit in the theatre in the dark may pose a hazard for you or someone in your party.

Group Discounts: What could be more fun than a theatre party with friends?  Group discounts are available for groups of 15 or more.  Great for groups of any kind.  Contact Group Sales for rates. (717) 397-7425

Contact Information:

Fulton Theatre
12 N. Prince St., P.O. Box 1865
Lancaster, PA  17608-1865

Box Office: (717) 397-7425
Administration: (717) 394-7133
Costumes: (717) 394-3234
Fax: (717) 397-3780

Website: www.theFulton.org

Box Office Hours: Monday through Friday 10 AM – 5 PM, and 2 hours before all performances. Credit cards accepted: Visa, MasterCard, AMEX, and Discover. 

Fire Notice: The exit indicated by a red exit sign nearest to the seat you occupy is the shortest route to the street. In the event of fire or other emergency, please walk to that exit; please do not run. Patrons using wheelchairs should use the main entrance  whenever possible.

Medical Emergencies: Please report medical incidents to the Front of House staff in the lobby.