Ticket Policy
All sales are final. There are no refunds. However, exchanges may be made within the same run of a production for a fee of $15 plus any additional ticket cost. Current subscribers do not pay ticket exchange fees and are entitled to lost ticket insurance. Ticket prices vary, so a different date or seating location may be more expensive for individual ticket buyers or subscribers.
The Fulton maintains a firm policy of not canceling performances due to inclement weather; cancellations are rare. Patrons are urged to make every effort to attend.
We offer a $2 senior discount on single tickets, as well as on subscription tickets. The senior discount applies to patrons age 60 and over. The discount cannot be combined with other offers and cannot be transferred to patrons under the age of 60.
For youth discounts, please contact the box office at 717-397-7425. Youth discount is not available online and tickets are non refundable. Please note: For Mainstage shows, the Fulton recommends no children under the age of 3.
Group discounts are available for groups of 15 or more. Contact groups@thefulton.org, call our Box Office at 717-397-7425, or visit our Group Sales page for more information.
seating policy
The theatre seats are open to ticketholders approximately 30 minutes prior to each performance. Patrons who arrive after the performance has begun may be asked to wait until they can be seated at an appropriate moment in order to minimize the disruption to the other patrons in the theatre and to the performers on stage. Late-arriving patrons will be seated at the discretion of House Management and may not have access to the seats they reserved until intermission, if one is scheduled.
child policy
The Fulton Theatre is pleased that you are encouraging your children to embrace the joy and magic of live musical theatre! To ensure that everyone enjoys the show, below is our policy for children attending performances at the Fulton Theatre. We appreciate your cooperation!
- Every audience member must have a ticket to attend a performance.
- Tickets for our Mainstage performances are available for purchase for children ages of 3 and up.
- Tickets for our Groff Studio performances are available for purchase for children ages of 10 and up (except Equus, 17+).
- Children under the age of 11 must be accompanied by an adult.
- No child, of any age, will be admitted into the theatre without a ticket.
- A youth ticket can be purchased for anyone 17 years of age and younger as appropriate for the production.
- Any ticket for a child must be for a seat next to the seat occupied by the adult accompanying the child.
- Disruptive patrons, including children, will not be allowed to remain in the theatre. The lobbies of the Fulton Theatre include two live-feed TV areas so that parents can still view the show when children need a break. A House Manager may ask a family to spend some time in the lobby if children become a disturbance; no ticket refund will be given.
Parental Guide:
Some shows contain mature content, language, or themes. As a parent, you are the only person qualified to determine what is appropriate for your child. To help you make an informed decision, we encourage you to see additional information on each show you consider attending. If you still have questions, please email us at info@thefulton.org
- Fulton Mainstage performances are generally appropriate for children over the age of 3, but some show content will be more appropriate for older children. Please see each show’s content guidelines to make the best decisions for the younger members of your group.
- Fulton’s Theatre for Young Audiences performances are generally appropriate for audience members of all ages.
- Fulton’s Groff Series performances are not usually appropriate for children, however there may be some programming in the Series that might be appropriate for children over the age of 10. Please check each show’s content guidelines to make the best decisions for the younger members of your group.
pet policy and service animals
Trained service animals are permitted to assist guests inside the theater. If special accommodations are required for your service animal, please notify us at the time of ticket purchase. All other animals are prohibited.
Service animals are working animals, not pets. The work or task a dog has been trained to provide must be directly related to the person’s disability. Dogs whose sole function is to provide comfort or emotional support do not qualify as service animals under the ADA. Service dogs provide vital assistance for people with disabilities and are afforded numerous rights under the ADA, but it is the handler’s responsibility to ensure that the dog is properly trained and behaves appropriately in public.
Under the Americans with Disabilities Act (ADA), service animals are defined as dogs that are individually trained to do work or perform tasks for people with disabilities. Examples of such work or tasks include guiding people who are blind, alerting people who are deaf, pulling a wheelchair, alerting and protecting a person who is having a seizure, reminding a person with mental illness to take prescribed medications, calming a person with Post Traumatic Stress Disorder (PTSD) during an anxiety attack, or performing other duties.
*All service dogs must be leashed, harnessed, or tethered. If, however, these devices interfere with the dog’s work or the handler’s disability makes it impossible to use them, the dog may be kept under control through voice, signal or other controls.
*If a service dog is not under control and the handler fails to act to gain control the Fulton staff is permitted to ask that animal to be removed from the premises. A handler may also be asked to remove a service dog that is not housebroken, is behaving aggressively, or is otherwise posing a threat to human health and safety.