Deaf and Hard of Hearing
Assistive Listening Devices: Assistive Listening Devices amplify and clarify the sound onstage. These use our Wifi network and the ListenWIFI app to connect patrons to show audio. Those using Bluetooth may experience slight latency.
To use your own phone:- Download ListenWIFI app to your phone
- Get on the Fulton’s WiFi
- Name: Fulton Hearing Assist
- Password: fultonsound
- Use your hearing aids or cochlear implants (if they’re paired to your phone), your own headphones or neckloops, or borrow a pair of our headphones (adaptors are available)
- Open ListenWIFI app and tap “Venue Scan” to activate
- Select what you want to hear:
- “Show Feed”: music & dialogue
- “Audio Description”: Live narration of the onstage visual elements in the performance, including the action, costumes and scenery.
- You can stop/start the feed on the screen
- See an Ambassador (volunteer) or staff member for assistance if needed.
- Please return all borrowed devices at the end of the show.
- Make sure your device is discoverable by our listening device.
- Double tap the on/off button on the right side of the listening device, below volume control.
- Pair your hearing aids, cochlear implants or headphones by selecting them from the list
- Patrons may choose headphones or a neck loop (the latter is for patrons using a hearing aid or cochlear implant with a Telecoil), and the device may be used in any seat in the theatre.
Induction neck loops are available for patrons who use hearing aids and cochlear implants with a “T” switch feature (also known as “T-coil” or “telephone switch” or “telephone coil”). There is no charge to use a receiver. They are distributed on a first-come, first-served basis from Audience Services, located in the coat room on the right side of the lobby.
ASL Interpretation: Certified interpreters for select performances provide American Sign Language interpretation. To access special reserved seating, complete an Accessibility Ticket Reservation Form. If you need to cancel your reservation, contact access@thefulton.org so that we may extend an offer to wait-listed patrons. The Pay-What-You-Want program is available for patrons who are deaf or hard of hearing at all ASL interpreted performances.
ASL interpreted performances are held on the second Saturday of each Mainstage Series production on the following dates:
- Ragtime – Saturday, October 3, 2026 at 2PM
- Annie– Saturday, November 28, 2026 at 2PM
- Peter Pan Goes Wrong– Saturday, January 30, 2027 at 2PM
- Come From Away – Saturday, March 20, 2027 at 2PM
- My Fair Lady – Saturday, May 1, 2027 at 2PM
- Phantom – Saturday, June 19, 2027 at 2PM
Open Captioned Performances: Open-Captioned performances provide patrons with live text presentation of onstage dialogue on a LED screen situated in a box to the right side of the stage. The captions seen on the LED screen may be read from most seats in the theatre, though many prefer seats in the Parquet or Orchestra sections for the best view. An experienced captioner scrolls text in sync with the actors’ spoken word. Tickets can be reserved at the box office or online. The Pay-What-You-Want program is available for patrons who are deaf or hard of hearing at the open captioned performances listed below. Please fill out the Accessibility Ticket Reservation Form for the Pay-What-You-Want rate for the performances listed below.
Open-captioned performances are held on the second Saturday and third Wednesday of each Mainstage Series production on the following dates:
Mainstage Series
- Ragtime – Saturday, October 3, 2026 at 2PM and Wednesday, October 7, 2026 at 7:30PM
- Annie– Saturday, November 28, 2026 at 2PM and Wednesday, December 2, 2026 at 7:30PM
- Peter Pan Goes Wrong– Saturday, January 30, 2027 at 2PM and Wednesday, February 3, 2027 at 7:30PM
- Come From Away – Saturday, March 20, 2027 at 2PM and Wednesday, March 24, 2027 at 7:30PM
- My Fair Lady – Saturday, May 1, 2027 at 2PM and Wednesday, May 5, 2027 at 7:30PM
- Phantom – Saturday, June 19, 2027 at 2PM and Wednesday, June 23, 2027 at 7:30PM